Texx
08-30-2007, 04:53 PM
Well,
After several years doing repairs, almost two years of actual Tech Support experience, and some positive encouragement from our company's new Network Administrator, I have begun studying for my A+ Certification, to be followed up with MCSE, CCNE, etc. etc.
It's amazing how cheaply you can find some really decent documentation on the testing materials for many of these tests and how great of a resource Amazon.com was in helping me find the books and study guides I needed.
I must say, the practice tests for the A+ have been a breeze. I learned most of my "skills" on the job, so its interesting to see them presented in a "classroom" type format.
Yes, Sidd, the "You would" rings true.. :D
Anyone else been through these tests or interested in them?
Does this mean I can't use the "I don't know, I'm not a very good Tech" excuse when customers piss me off with stupid questions?
After several years doing repairs, almost two years of actual Tech Support experience, and some positive encouragement from our company's new Network Administrator, I have begun studying for my A+ Certification, to be followed up with MCSE, CCNE, etc. etc.
It's amazing how cheaply you can find some really decent documentation on the testing materials for many of these tests and how great of a resource Amazon.com was in helping me find the books and study guides I needed.
I must say, the practice tests for the A+ have been a breeze. I learned most of my "skills" on the job, so its interesting to see them presented in a "classroom" type format.
Yes, Sidd, the "You would" rings true.. :D
Anyone else been through these tests or interested in them?
Does this mean I can't use the "I don't know, I'm not a very good Tech" excuse when customers piss me off with stupid questions?